Feeling stressed out or in need of someone to talk to contact the DC37 Personal Service Unit (PSU)

 1. How do I contact PSU?
Call the Personal Service Unit: (212) 815-1260
Phone-in hours: Monday - Friday, 9:00 a.m. to 1:00 p.m.
Walk-in hours: Monday - Friday, 9:00 a.m. to 12:00 noon.


The screening team is staffed by four (4) social workers who are there to respond to requests for assistance. The member may have to call a number of times before getting a social worker due to the large volume of calls coming into the unit.


2. What should I expect when I contact PSU?
The member should be prepared to give a brief description of the issues that he/she is experiencing. The social worker will ask a number of questions in order to obtain a better understanding that will enable us to assist you. The Personal Service Unit may offer either short-term counseling or referrals to services in your community.
All the information gathered is confidential and cannot be shared with anyone outside of PSU without your written permission to do so.


3. Why should someone use PSU?

 

 

 


4. How would I benefit from contacting PSU
Social Work services at PSU will help you to: